Healthline: Questions and Answers

Sex Matters - Healthline

Family Planning NSW answers questions about reproductive and sexual health over the phone and by e-mail. Our experienced nurses are available to answer your reproductive and sexual health questions from A to Z.

The Healthline phone service is located in Sydney and is open Monday to Friday, 9.00am-5.00pm. Calls to the Healthline number 1300 658 886 are charged at the cost of a local call within NSW (call costs may be higher from mobiles).

Healthline e-mail service

If you would prefer to request and receive information via email, please complete the Healthline e-mail form on this page.

The information provided by Healthline should not be considered specific medical advice, diagnosis, treatment or a second opinion. This is a confidential service, however if you are under 16 years old we are required by law to notify the relevant authorities if we believe you are at risk of harming yourself, at risk of harming someone else, or if you are at risk of harm or neglect including but not limited to sexual assault.

We are based in NSW, Australia and are only able to answer questions from people living in Australia.

All questions are answered by nurses who specialise in reproductive and sexual health. Healthline nurses have restrictions to only answer phone calls and emails about reproductive and sexual health. For questions about other health matters you will be referred to other service providers and resource centres.

You can ask questions about:

Contraception
Pregnancy
Sexually Transmissable Infections (STIs)
Women's health
Men's health
Healthy relationships

Your answer will be sent to the email address you provide and may be posted in the FAQs section of this website (without your personal details). Up to date information on a range of topics can be found in our Factsheets and Frequently Asked Questions (FAQs).

Healthline Email Service
* All questions require an answer
My email address: *
My question is: *
Age:*
Sex:*	Male Female
Postcode:*
Is this the first time you've used the Healthline: *	Yes No
Do you have a disability?: *	Yes No
Do you identify yourself as an Aboriginal or Torres Strait Islander?: *	Yes No
Is English the language you speak at home?: *	Yes No
What country do you live in?: *
How did you find out about the Healthline service?: *	Search engine (e.g. Google) Someone told me about it I've seen or used Healthline before RSVP survey Other
Type the characters exactly as displayed in this picture.(prevents robots using this form for spam)

When you email a question to Healthline, our system will generate an automatic response acknowledging your email. Sometimes you don’t receive this due to spam filters or a faulty e-mail address. If you don't receive the automatic response, or if you haven't had a reply from us within one week, please phone us on 1300 658 886, or TTY for deaf 02 8752 4360, or see your local health care provider.

© Family Planning NSW.
URL: http://www.fpnsw.org.au/sex-matters/go-ask-edith/index.html
Last Modified: Thursday, 29-Jan-2009 12:18:34 EST
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