FPNSW Talkline service will be closed from 12.00pm on Friday 21st December and will re-open at 08.30 on Wednesday 2nd January.

We will be unable to respond to your calls or emails until Wednesday 2nd January 2019

If you require urgent medical care, please contact your nearest medical centre or the Emergency Department of your nearest hospital.

Emergency contraception is available over the counter at most pharmacies.

We have a range of factsheets on our website which you might find helpful

To discuss pregnancy options call Pregnancy, Birth and Baby Helpline on 1800 88 2436

If you or someone you know needs urgent assistance:
Call 000 if you are in immediate danger
Domestic Violence Information Line (24 hours): 1800 656 463
Lifeline 131 114, 24 hour phone support or Online chat:


Call us on 1300 658 886 Monday to Friday, 8:30am-5pm
or email us on

What is Talkline?

Family Planning NSW Talkline provides free and confidential information, advice and options across a wide range of reproductive and sexual health issues, including:

  • Contraception (including IUDs and implants)
  • Pregnancy options
  • Fertility
  • Menstruation
  • Puberty
  • Menopause
  • Sexually Transmissible Infections (STIs)
  • Women's health
  • Men's health
  • Healthy relationships
We welcome questions from people from different backgrounds, religions, ages and sexual orientation, especially those who have difficulty in finding appropriate health services.

We can assist health professionals seeking the latest information on contraception, pregnancy and sexual health.

Our experienced nurses are available to answer such questions in a friendly, empathetic and supportive manner.

Service Terms

Talkline staff may only respond to questions about contraceptive, reproductive and sexual health. For questions about other health matters you will be referred to other service providers.


Talkline provides generalised information on a confidential basis. Some personal details are requested for quality management purposes. Information provided by Talkline should not be considered specific medical advice, diagnosis, treatment or a second opinion. Individuals raising matters requiring personalised clinical advice may be asked to register as a client of Family Planning NSW.

Duty of care

Talkline is a confidential service, however if you are under 16 years old we are required by law to notify the relevant authorities if we believe you are at risk of harming yourself, at risk of harming someone else, or if you are at risk of harm or neglect, including sexual assault.  Where possible, we will discuss our concerns with you openly.

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