Call us on 1300 658 886 Monday to Friday, 8:00am-8:00pm

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What is Talkline?

Family Planning NSW Talkline provides free and confidential information, advice and options across a wide range of reproductive and sexual health issues, including:

  • Contraception (including IUDs and implants)
  • Pregnancy options
  • Fertility
  • Menstruation
  • Puberty
  • Menopause
  • Sexually Transmissible Infections (STIs)
  • Women's health
  • Men's health
  • Healthy relationships
We welcome questions from people from different backgrounds, religions, ages and sexual orientation, especially those who have difficulty in finding appropriate health services.

We can assist health professionals seeking the latest information on contraception, pregnancy and sexual health.

Our experienced nurses are available to answer such questions in a friendly, empathetic and supportive manner.

Service Terms

Talkline staff may only respond to questions about contraceptive, reproductive and sexual health. For questions about other health matters you will be referred to other service providers.


Talkline provides generalised information on a confidential basis. Some personal details are requested for quality management purposes. Information provided by Talkline should not be considered specific medical advice, diagnosis, treatment or a second opinion. Individuals raising matters requiring personalised clinical advice may be asked to register as a client of Family Planning NSW.

Duty of care

Talkline is a confidential service, however if you are under 16 years old we are required by law to notify the relevant authorities if we believe you are at risk of harming yourself, at risk of harming someone else, or if you are at risk of harm or neglect, including sexual assault.  Where possible, we will discuss our concerns with you openly.

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